# Indonesia E-Visa Upload: Get Passport and Photo Files Ready (November 2026) Canonical: https://filevale.com/guides/indonesia-e-visa-document-upload-passport-photo-requirements/ Updated: 2026-11-12 > Preparing passport and photo files for an Indonesia e-visa upload in November 2026: convert HEIC, scan to PDF and compress, all in your browser. The exact passport and photo requirements for an Indonesia e-visa (accepted formats, file-size limit, background, dimensions) are set by the application page you use, so read the limits shown there before you upload. What you can control is the file itself: a JPG or PDF that is under the stated size and opens normally, which is what this guide helps you prepare. Online applications are in the news again in November 2026: a WBOC TV headline describes SPUN Global as a simple online visa platform for Indonesia. Whichever site you apply through, the upload step works the same way, and most rejections come from the wrong format or a file that is too big, not from the document itself. ## Check the limits on the upload page first Before you touch any file, write down what the form asks for. Look for these four things: - **File type**: JPG, PNG or PDF, and sometimes only one of them for each document. - **Maximum file size**: usually given in KB or MB per file. - **Photo rules**: background colour, head position, and pixel dimensions, if the form lists any. - **Passport page**: normally the photo page, with all four edges and the machine-readable lines at the bottom visible. Filevale does not know the rules of any visa portal, so treat the portal's own text as the authority. If it conflicts with a blog post, including this one, follow the portal. ## Step 1: turn iPhone HEIC photos into JPG If your portrait or passport photo came from an iPhone, it is probably a HEIC file, and many upload forms refuse that format. [Open HEIC to JPG Converter](https://filevale.com/heic-to-jpg/) 1. Open the [HEIC to JPG](/heic-to-jpg/) converter in your browser. 2. Drop your `.heic` files on the page, or tap to pick them from your phone or computer. 3. Convert, then download the JPG files. The conversion runs in your browser and your photos are not uploaded. That matters here, because a passport scan is exactly the kind of file you do not want to hand to a random converter site. The same converter works on a phone, and the free Filevale iPhone app, available on the App Store, offers the same kind of tools on-device. For a longer walkthrough, see [how to convert iPhone HEIC photos to JPG](/guides/heic-to-jpg-iphone-photos/). ## Step 2: scan the passport page into a PDF If the form wants a PDF of the passport photo page, scan the paper passport instead of photographing it at an angle. [Open Scan to PDF](https://filevale.com/scan-to-pdf/) 1. Open [Scan to PDF](/scan-to-pdf/) on your phone. 2. Scan the photo page of your passport with the camera. 3. Download the PDF. If you already have the page as a photo, [Image to PDF](/image-to-pdf/) puts it into a PDF. Our guide on [scanning documents with your phone](/guides/how-to-scan-documents-into-pdf-with-phone/) covers lighting and framing. ## Step 3: make the file smaller if the form rejects it When the form says the file is too large, shrink it. For a PDF, use Compress PDF. [Open Compress PDF](https://filevale.com/compress-pdf/) 1. Open [Compress PDF](/compress-pdf/) and drop your file. 2. Run it and compare the new size with the limit on the form. 3. Download the result and upload that file. For a JPG photo, [Reduce File Size](/reduce-file-size/) shrinks photos, PDFs, videos and audio. Filevale cannot resize an image to exact pixel dimensions or crop it, so if the portal demands a specific width and height, use the built-in editor in Photos on iPhone or Mac, or Photos and Paint on Windows, for that part. More options are in [how to fix a visa application upload that was rejected](/guides/visa-application-upload-rejected-file-too-large/). ## Remove hidden location data from photos Phone photos can carry GPS location and camera details. If you would rather not send those along, run the photo through [Remove EXIF Data](/remove-exif-data/), which deletes GPS location and camera info from photos. ## Keep personal documents private Passport files are sensitive. Filevale tools run in the browser and files are not uploaded, so you can prepare the documents on your own device and send them only to the visa site. Our guide on [sending a passport scan safely](/guides/how-to-send-passport-scan-safely-without-uploading/) goes further. ## Frequently asked questions ### What photo size does an Indonesia e-visa require? The required size, dimensions and background are shown on the application page you are using, and they can differ between sites and visa types, so check them there. Filevale can convert and shrink the file, but it cannot crop or resize to exact dimensions. ### My iPhone photo is rejected as the wrong format. What do I do? It is most likely HEIC. Convert it to JPG with the [HEIC to JPG](/heic-to-jpg/) converter, then upload the JPG. You can also set the iPhone camera to Most Compatible in Settings so new photos are saved as JPG. ### Are my passport files uploaded when I use Filevale? No. The tools run in your browser, so your files stay on your device while you convert or compress them. You then upload the finished files yourself to the visa application page.